To all Parents / Carers,

I am once again very relieved to advise you there are currently no cases of COVID-19 at Flintwood, which is something we are all very proud of. We hope that you are all staying safe and monitoring the NSW Department of Health updates about locations of COVID-19 cases in Sydney.

Thank you for all of your support and consideration over the last few months. Flintwood will continue to ask Participants and employees to wear face masks as this requirement becomes more widespread. For those who find it difficult to wear a face mask, maybe a face shield will work.

Flintwood now has a COVID Safety Marshall (Service Manager) on every site to ensure that all of the protocols and procedure are being adhered to. The General Manager will be back up in case of emergencies.

Flintwood continues to ask you to make sure you adhere to the following:

– Checking in with the news regularly so you can see any venues that have been identified as “hot spots” or have had people tested as positive to COVID and have visited and follow the advice that they give regarding getting tested and self isolating. Please advise us if you have visited any of those identified places.

– If your Son/ Daughter/ Participant is presenting with any symptoms related to COVID, please keep the home, let us know that is the reason that they are being kept home and get them tested for COVID.

ALL Day Services and the Supported Individual Living (SIL) houses are all in ‘lock out’ until further notice. This means Participants can still access the Services but there will be no community access. Participants who live in SIL houses will also be in lock out with limited community access i.e. grocery shopping will be completed on-line etc. Day Services and SIL can go into the community but we have asked that people do not go near any ‘hot spots’. It is better if the Participants can stay inside, but we do understand that some people cannot cope. This will be reviewed at the end of August.

In regards to SIL, families can still visit but we are asking that you visit in an allocated, outside area. We cannot stop you taking your family member home, but we will be risk assessing each home visit to see if your loved one is going straight to your home and staying there or going out. We certainly ask that you do not take your loved one to a Hot Spot area.

I have attached an updated letter from Dr Kerry Chant (NSW Health).

Until further notice: any visitors to any residential disability care facility who have been in the following local government areas in the previous 14 days should be excluded from the facility: Hornsby Shire, Hills District, Newcastle, Merrylands (suburb), Guildford (suburb), Canterbury-Bankstown (Bankstown part), Waverley, Woollahra, eastern part of City of Sydney2, Parramatta, Fairfield, Liverpool, Campbelltown and Camden

Please be advised any family members who live in the above location will not be allowed on site under any circumstances. There have been substantive new content since last letter from Chief Health Officer dated 30 July:

• New recommendation to limit staff working across facilities

• Changes to LGAs – addition of Newcastle and two suburbs (Merrylands & Guildford), plus

removal of Wollondilly, Wingecaribee, Randwick and parts of City of Sydney

• NSW/VIC border communities should limit visitors

18 new cases of COVID-19 have been diagnosed in NSW between 8 pm on 10 August and 8 pm on 11 August.

Anyone who attended the following venues during the dates and times below are advised to isolate, monitor and test for COVID-19 should any symptoms present, however mild:

• Rhodes Ikea on 8 August, between 1:20pm -2:20pm

• Parramatta Westfield on 5 August between 4pm-5:30pm and 8 August between 12pm – 1pm

• Dooleys Lidcombe Catholic Club from 5pm on 7 August to 1:30am on 8 August

• Castle Towers Shopping Centre on 7 August between 3:30pm – 5pm

• Baby Bunting, Penrith on Saturday 8 August between 1.15pm – 1.45pm

Castle Hill:

A shopper that visited the Castle Towers shopping centre on Friday, August 7, between 3:30 pm and 5 pm, later tested positive for coronavirus. They spent the majority of their time at the Level 1 food court. The shopping centre has advised that they did a deep clean of the areas the customer was known to have visited with high-grade disinfectant. Anyone that was in the food court at the time is being advised to monitor for symptoms. Management has advised that Castle Towers remains open for trading.

Thank you so much for your on-going support and please do not hesitate to contact me if you need any clarification or if we can help in any way

Yours Sincerely,

Kay McPartland

General Manager

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